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Working with the Hub Team

Everyone who works on the comrce side of comrce Hub has an account under Hub Team. That means staff, editors and Marketplace Partner accounts. This is where a new colleague gets access, and where you adjust it when their job changes. Customer users live under Users.

The Hub team screen of the comrce Hub admin console, signed in as the Super Admin jonas.becker@example.com. Above the list are the search field "Enter user name or email", the role filter set to "Any", the blue "Invite Hub Team Member" button and the "Pending invites" link at the top right. The list shows seven of ten team members with Name, Role, Status and Email columns: Jonas Becker (Super Admin), Katrin Vogel (Admin, green online dot), Lukas Hartmann (Marketplace Editor), Sophie Wagner (Supporter, online), Tobias Krüger (Supporter), Anna Lehmann (Partner) and Felix Braun (Marketplace Partner), all Active. A chevron at the end of each row opens the person's page; page 2 holds the rest.The Hub team screen of the comrce Hub admin console, signed in as the Super Admin jonas.becker@example.com. Above the list are the search field "Enter user name or email", the role filter set to "Any", the blue "Invite Hub Team Member" button and the "Pending invites" link at the top right. The list shows seven of ten team members with Name, Role, Status and Email columns: Jonas Becker (Super Admin), Katrin Vogel (Admin, green online dot), Lukas Hartmann (Marketplace Editor), Sophie Wagner (Supporter, online), Tobias Krüger (Supporter), Anna Lehmann (Partner) and Felix Braun (Marketplace Partner), all Active. A chevron at the end of each row opens the person's page; page 2 holds the rest.
Everyone on the comrce side of comrce Hub, one row per account, with the invite button at hand.
What this screenshot shows
Screen
Hub team
Highlighted
“Hub team”: none (orientation)
Also visible
7 of 10 team members, sorted by role rank from Super Admin down to Marketplace Partner; Online dots next to Katrin Vogel and Sophie Wagner (Super Admin view only); Search, role filter, invite button, Pending invites link
Purpose
Shows what this area manages: the staff and Marketplace partner accounts
PageWhat it is for
The team listAll staff and Marketplace partner accounts, with search, role filter and the invite button
A team member’s detailsOne staff account: role, two-factor sign-in, sessions, deletion, logs
A Marketplace partner userOne partner account and the partner cards it owns
InvitesOpen and expired invitations: resend or delete
  • Staff roles and what they can do: the seven staff roles. It shows which roles each one may invite, change or delete.
  • Accounts join only by invitation. Each account has exactly one role.
  • A deleted account stays in the list, with its logs.
  • Read the team list: every staff role except News Editor and Marketplace Partner.
  • Invite people: Super Admin, Admin and Marketplace Editor.
  • As a Marketplace Editor, you see and invite only Marketplace partner accounts.

You need nothing else first: your role decides what you see.