Working with the Hub Team
Everyone who works on the comrce side of comrce Hub has an account under Hub Team. That means staff, editors and Marketplace Partner accounts. This is where a new colleague gets access, and where you adjust it when their job changes. Customer users live under Users.
The page at a glance
Section titled “The page at a glance”

What this screenshot shows
- Screen
- Hub team
- Highlighted
- “Hub team”: none (orientation)
- Also visible
- 7 of 10 team members, sorted by role rank from Super Admin down to Marketplace Partner; Online dots next to Katrin Vogel and Sophie Wagner (Super Admin view only); Search, role filter, invite button, Pending invites link
- Purpose
- Shows what this area manages: the staff and Marketplace partner accounts
| Page | What it is for |
|---|---|
| The team list | All staff and Marketplace partner accounts, with search, role filter and the invite button |
| A team member’s details | One staff account: role, two-factor sign-in, sessions, deletion, logs |
| A Marketplace partner user | One partner account and the partner cards it owns |
| Invites | Open and expired invitations: resend or delete |
What you can do here
Section titled “What you can do here”- Give a new colleague or a Marketplace partner access, with the right role. Give a new colleague access to the admin console
- Change a role, reset two-factor sign-in or delete an account. Managing team members
- See who is on the team and who is online. The team list
- Follow up on invitations nobody has accepted yet. Invites
- Check what a team member did. The audit trail
Concepts
Section titled “Concepts”- Staff roles and what they can do: the seven staff roles. It shows which roles each one may invite, change or delete.
- Accounts join only by invitation. Each account has exactly one role.
- A deleted account stays in the list, with its logs.
Who can use this
Section titled “Who can use this”- Read the team list: every staff role except News Editor and Marketplace Partner.
- Invite people: Super Admin, Admin and Marketplace Editor.
- As a Marketplace Editor, you see and invite only Marketplace partner accounts.
You need nothing else first: your role decides what you see.

