News

For: comrce staff who publish NewsRequires: The Admin, Super Admin or News Editor roleScreenshots show sample data

The News list manages every News article and category. It holds the active articles sellers can read, the archived ones and the categories that file them. Open it from News in the left sidebar of the staff console. A language select at the top sets the language of the cards, the preview and the category names.

What you can do here

See every active article with its status in one language. Cards show the publish date, the language shown and the badge Published or Draft. The page at a glance.
Find an article. Narrow the list by category and publish date, or search title and text in every language. Find an article.
Preview an article as sellers see it. Preview an article.
Start, edit and archive articles. Archive or delete an article · Write or edit an article.
Bring back an archived article or reuse it. Restore it, or copy it to a new active article. Work with the archive · Publishing news.
Manage categories. Create, order, edit and delete the categories sellers filter by. Manage categories · Create or edit a category.

The screen at a glance

The News page of the comrce Hub staff console, opened from News in the left sidebar. In the header are a language select set to English and the three section buttons News, Archive and Categories, with News selected. Below are the filters: a category select ("All news"), a date-range picker ("Pick date range") and a search field. The highlighted "Add article" button sits at the right. Three article cards follow, each with the default cover image, category initials, a title cut off after one line, the publish date (16/03/2026, 10/03/2026, 05/03/2026), "Language: en", the badge Published and the start of the body. At the bottom edge the card buttons begin with Preview and Edit. — The News section lists active articles newest publish date first, in the language chosen at the top.

Region	What it shows	What you do there
Header	Title, description, the language select and the buttons News, Archive, Categories	Choose the language and the list
Filters	All news category select, Pick date range, search	Narrow the list
Add article	Only in the News list	Start a new article
Article cards	Cover, category initials, title, publish date, language, status, start of the text, four buttons	Preview, edit, archive, delete
Load more	Below the cards when more exist	Load the next cards

Articles are sorted by publish date, newest first, then by creation date.

Find an article

Filter	What it does
Category select	Shows only articles with the chosen category. Hidden categories are offered too.
Pick date range	Shows articles whose publish date lies in the range, both days included
Search	Finds the text in the title or body of any language of an article, drafts included, ignoring case
Language select	Changes the language of cards and preview. It does not filter.

Example: search Billbee in the German console to find the article Billbee synchronisiert Retourenlabels jetzt automatisch. It is found even if only the English text contains the word.

Preview an article

Select Preview on a card. The dialog shows the article in the selected language, as sellers will read it. It includes the cover image, publish date, status badge, categories and the formatted text.

The preview dialog of the article "Two-factor sign-in is now available for every account", opened with Preview on its card. It shows the cover image, the publish date 16 March 2026, the status badge Published, the category Product updates and the article body with its three steps for turning on two-factor sign-in. At the bottom the highlighted "Share" button copies the article's public link. The preview shows the article in the language selected on the News page, exactly as sellers will read it, even though the publish date is still in the future. — Preview shows an article as sellers will see it, in the language selected at the top of the page.

Share copies the article’s public link. A seller who opens it lands on the article in comrce Hub. A News editor who opens such a link lands in the article’s edit tab instead. In the archive, the preview also offers Copy to Active News.

Archive or delete an article

On an active card, select Archive.
Confirm in the dialog "Archive article?". The card moves to the archive and "Article archived successfully" appears.

The confirmation dialog that opens after selecting Archive on an active article card. The highlighted title reads "Archive article?" and the text below says "Archived articles are hidden from the user News page and can be restored later." The dialog has a cancel button and a confirm button labelled Archive. Confirming moves the article to the Archive section at once and shows the message "Article archived successfully"; its texts, categories and publish date are kept. — Archiving hides an article from sellers at once and keeps everything for a later restore or copy.

Archiving keeps texts, categories and publish date. Deleting is different. The red Delete on a card asks "Permanently delete article?". Once you confirm with Delete, it permanently removes the article. That includes all its translations, its category assignments and sellers’ favourites of it.

Work with the archive

Select Archive. Archived cards have Preview, Copy to Active News, Restore and Delete.

The News page with the Archive section selected. There is no Add article button here. The only archived card is "Webinar: getting ready for the holiday season" with "Publish date: 12/11/2025", "Language: en" and the badge Published. Its buttons differ from active cards: Preview, the highlighted "Copy to Active News", "Restore" and the red "Delete". "Copy to Active News" opens a new article prefilled from this one, while the archived original stays in the archive. — Archived articles can be copied into a new active article or restored through the edit form.

Action	What happens
Restore	Opens the article’s edit tab with today’s publish date. The article returns to the News list only when you save there, and "Article restored successfully" confirms it.
Copy to Active News	Opens a new article prefilled with all languages, categories and cover, dated today. Saving creates a new active article, and the archived one stays.

Manage categories

Select Categories. The table lists every category with its icon and its name and status in the selected language. Each row also shows Visible or Hidden, order arrows, Edit and Delete.

The News page with the Categories section selected. Under the heading "Categories" and the description "Create and manage translatable News filters used by articles." the highlighted "Create category" button sits at the right. The table has the columns Category, Status, Visibility, Sort order, Language and Actions. Its rows are Product updates, Shipping, Tax, Fulfilment and Webinars, each with its initials as icon and the status Published; Webinars is marked Hidden, the others Visible. The Sort order column has up and down arrows, the Language column reads English, and each row ends with the buttons "Edit" and "Delete". — Categories are shared by all articles. Their order here is the order sellers see in the News filter.

The arrows save the new order at once, and sellers see categories in this order. Deleting a category asks "Permanently delete category?" and removes it from every article.

Every control, explained

Where

Header, left of the section buttons.

What

Lists every configured language and starts with your console language. It changes the language of the cards, the preview and the category names and status in the table. It also sets the language an edit tab opens with.

Why

Check what sellers of each language read, without switching the whole console.

Card buttons

Button	Active card	Archived card
Preview	Preview dialog	Preview dialog with Copy to Active News
Second button	Edit	Copy to Active News
Third button	Archive, with confirmation	Restore
Red button	Delete, with confirmation	Delete, with confirmation

Card badges

Badge	Meaning
Published	The shown language is published
Draft	The shown language is a draft. Sellers of that language see English if English is published.
Fallback	The article has no text in the selected language, so another language is shown
“Language: de” line	The language of the text on the card

Category table columns

Column	What it shows
Category	Icon or initials and the name in the selected language
Status	Status of that language’s name
Visibility	Visible or Hidden
Sort order	Arrows that save at once
Language	The language chosen in the select, not necessarily the language of the name shown
Actions	Edit and delete

Other controls on this page

Control	What it does	Why
News, Archive, Categories	Switch between active articles, archived articles and the category table. The filters and Add article appear only where they apply.	Keeps current, past and structural work apart
Add article	Opens the create tab for a new article	Start a new article
Load more	Loads the next 8 cards	Long lists load in steps

What you need to know

Topic	Fact
Page size	8 articles at a time. Load more fetches the next ones.
Scheduled articles	Listed normally here. Sellers see them from their publish date.
Search scope	All languages, drafts included.
Deletion	Permanent for articles and categories.
Logs	Archive, restore, delete and category changes are in the audit trail.

Frequently asked questions

General

Why is an article listed here but not on the sellers’ News page?

The list shows every active article. Sellers see it only when its publish date has come. The text in their language, or the English text, must also be published. Check the publish date and the status badges of each language.

How do I see an article in German?

Choose German in the language select at the top of the News page. The cards, the preview and the category names switch to German. Each card then shows the status of the German text.

Why does a card show the badge Draft although sellers can read the article?

The badge shows the status of the language selected at the top. If German is a draft but English is published, German sellers read the English text. Publish the German text to show it to them.

Finding articles

Does the search find words in German texts when the console is in English?

Yes. The search looks at the title and body of every language of an article, including drafts, and ignores case. The language select only decides which language the cards show.

Staff with access to News can file articles under hidden categories too, so the list offers all of them. Sellers never see hidden categories in their own News filter.

Archive and delete

What is the difference between Archive and delete?

Archive moves the article to the archive and hides it from sellers. It keeps everything for a later restore or copy. Delete removes the article for good, with all its translations, its categories and sellers’ favourites.

Why did Restore not bring the article back immediately?

Restore opens the article’s edit tab with today’s publish date. The article becomes active only when you save there. Closing the tab without saving leaves it in the archive.

Can sellers still see an archived article?

Sellers who marked the article as a favourite still find it in their favourites, because that view includes archived articles. Everyone else no longer sees it in the News.

Troubleshooting

Symptom	What to check
"News data could not be loaded."	Your role must be Super Admin, Admin or News Editor. Then reload the tab.
A new article is missing from the list	You may be in the archive, or a filter or search is active. Clear the filters.
"News article link could not be shared"	The browser blocked the clipboard. Allow clipboard access and try again.
A category cannot be moved	The arrows are disabled at the ends of the list and while a move is saving.