Create or edit a category
News categories such as Product updates, Shipping or Tax let sellers filter the News. This form creates or changes a category. You set its name in each language and publish the names that are ready. You also choose whether sellers see it, and you add an icon.
Open it from News › Categories, with Create category or with Edit in a category row.
What you can do here
Section titled “What you can do here”- Create a category. Type a name in English. It is copied into the other languages until you translate them. Create a category.
- Translate and publish the name per language. As with articles, each language is a draft until published. Translate a category name · Publishing news.
- Hide a category from sellers. It disappears from their filter and from article badges. Every control, explained.
- Give the category an icon. A square image shown on cards and in the filter. Every control, explained.
The screen at a glance
Section titled “The screen at a glance”
What this screenshot shows
- Screen
- Create news category
- Highlighted
- “Name”: name in the language selected on the left
- Also visible
- Language list with English and German; Visible switch on; Buttons Create and Apply translation
- Purpose
- Creating a News category
| Region | What it shows | What you do there |
|---|---|---|
| Header | Heading, description, Cancel, and Create on a new category or Save on an existing one | Leave or save |
| Translation | Name, Apply translation, the language list | Name and publish each language |
| Metadata | The visibility switch and the Category icon card | Settings for all languages |
Create a category
Section titled “Create a category”- In the News list, select Categories, then Create category.
- Type the Name in English, for example Returns. It is copied into every language you have not changed.
- Select Apply translation to publish English. The button changes to Translation applied.
- Translate and publish the other languages, or leave them as drafts.
- Leave the visibility switch on, add an icon if you like and select Create. "News category created." appears, and the category is added at the end of the list.
If a language has no name, the form jumps to it and marks the field with "Name is required". If a language is still a draft, a warning asks once before saving. It is titled "Save with draft translations?" and lists the drafts under Draft languages. Cancel returns to the form, and Save anyway saves.
Translate a category name
Section titled “Translate a category name”Select a language in the list. Green languages are published, and red ones are drafts. Type the name and select Apply translation.
What this screenshot shows
- Screen
- Edit news category
- Highlighted
- “German”: switches to the German name
- Also visible
- English: Published; German: Draft
- Purpose
- Each language of a category name has its own status
Example: Tax is published in English, and Steuern is a German draft. German sellers see Tax until Steuern is published. Any change to a name sets that language back to draft.
Every control, explained
Section titled “Every control, explained”
Every control, explained
Section titled “Every control, explained”Visibility switch
Section titled “Visibility switch”
What this screenshot shows
- Screen
- Edit news category
- Highlighted
- “Visible”: shows or hides the category for sellers
- Also visible
- Visible off; Start of the Category icon card
- Purpose
- Hiding a category
Apply translation and the language list
Section titled “Apply translation and the language list”Category icon
Section titled “Category icon”Other controls on this page
| Control | What it does | Why |
|---|---|---|
| Name | One per language, required, up to 120 characters. Names are not checked for uniqueness. | The word sellers click in the News filter |
| Create or Save | Saves the category. Save stays grey until something has changed. | Keep the form in one save |
| Cancel | Closes the tab without asking | Leave without saving |
What you need to know
Section titled “What you need to know”
What you need to know
Section titled “What you need to know”| Topic | Fact |
|---|---|
| Seller view | A category appears for sellers when it is visible and its name is published in their language, or published in English. |
| Order | Set with the arrows in the category table. New categories go to the end. |
| Deleting | In the category table. It removes the category from every article. |
| Leaving the tab | The cancel button closes the tab without asking. Save first. |
| Logs | Created, updated, icon uploaded and deleted are in the audit trail. |
Frequently asked questions
Section titled “Frequently asked questions”
Frequently asked questions
Section titled “Frequently asked questions”General
Section titled “General”Why can sellers not filter by my new category?
Section titled “Why can sellers not filter by my new category?”Sellers see a category only when it is visible and its name is published in their language or in English. Only categories of articles they can see are useful in the filter. Publish at least the name in English and keep the visibility switch on.
Can I hide a category that articles already use?
Section titled “Can I hide a category that articles already use?”Yes. Hidden categories stay on the articles, but sellers no longer see them in the filter or as badges. Staff with access to News can still assign them. Switch the category on again to show it everywhere.
Does hiding a category change the order of the others?
Section titled “Does hiding a category change the order of the others?”No. A hidden category keeps its place in the sort order. Only sellers stop seeing it. When you switch it back on, it reappears at the same position in their filter.
Translations
Section titled “Translations”What do German sellers see when the German name is a draft?
Section titled “What do German sellers see when the German name is a draft?”They see the category name that is published in English. As soon as the German name is published and the category is saved, German sellers see the German name instead.
Why did my published German name become a draft again?
Section titled “Why did my published German name become a draft again?”Any change to a language’s name sets it back to draft. Select Apply translation again to publish the corrected name, then save the category.
Deleting and order
Section titled “Deleting and order”How do I delete a category?
Section titled “How do I delete a category?”In the News list, open Categories and use the red Delete in the category’s row, then confirm. The category and its translations are removed from every article. Articles left without any category need a new one the next time they are saved.
How do I change the order sellers see?
Section titled “How do I change the order sellers see?”Use the up and down arrows in the Sort order column of the category table. Each click saves the new order immediately, and sellers see categories in this order.
Did my icon change although I pressed Cancel?
Section titled “Did my icon change although I pressed Cancel?”On an existing category, an uploaded or deleted icon is saved the moment you confirm it. That happens before you save the form. Cancel only discards changes to names, status and visibility.
Troubleshooting
Section titled “Troubleshooting”
Troubleshooting
Section titled “Troubleshooting”| Symptom | What to check |
|---|---|
| "Name is required" | A language has no name. The form jumped to it. |
| Save stays grey | Nothing has changed yet. |
| "News category could not be saved." | The category was deleted meanwhile, or the connection failed. Reload the News list. |
| A hidden category still appears in the article editor | Expected. Staff with access to News can assign hidden categories, and sellers do not see them. |